Rentals Marketing Assistant

JOB DESCRIPTION

• Managing the Guesty Rental Calendar Management System, ensuring full integration with external websites at all times (training will be given)
• Having a good working knowledge of the software system for integration with cleaning and maintenance services for rental purpose (training will be given)
• Managing external website accounts and property rental listings
• Photographing and listing new properties on websites
• Compiling, managing and updating property inventories
• Assisting with rental bookings and enquiries
• Meeting & greeting rental guests
• Carrying out Exit inspections and managing security deposits
• Making sure rental payments are up to date
• Booking car hire, airport transfers, taxis, activities etc, when required
• Liaising with rental guests, dealing with enquiries and emergencies, including outside of working hours when called upon to do so, eg having Rentals phone on a rota basis out of office hours
• Liaising with rental owners regarding their listings
• Managing guest reviews on websites in a timely manner
• Filing and keeping records up to date
• Deputising for Rentals Manager when absent

People Attributes

• Must have prior experience in customer service and have good customer facing skills. Must have requisite technical ability to work with software systems and website admin functions.
• Must be able to work with own initiative and be proactive.
• Provide cover for other team members as and when required.
• Work to ensure professional and cooperative working relationships with colleagues in all departments across Joya Cyprus Tourism Ltd.
• Participate fully in any team meetings, supervisions, and appraisals to maximize contribution to the work of Joya Cyprus Tourism Ltd.